MyCityKeyTo

Social Media Manager & Front Office

We're looking for a versatile Social Media Manager and Front Office lead to join the MyCityKeyto team. You'll be the face of our brand, managing our social channels and ensuring every visitor and call...

Social Media Manager & Front Office

Responsibilities

- Plan, create, and schedule content across all social media platforms - Monitor engagement, respond to comments and DMs, and grow our online community - Track social media analytics and prepare monthly performance reports - Manage front office operations: greet visitors, handle calls, and coordinate deliveries - Support event planning and on-the-ground activations - Collaborate with the marketing and product teams on campaigns and launches - Maintain brand voice and visual consistency across all channels

Requirements

- 2+ years of experience in social media management or digital marketing - Proven track record managing Instagram, X/Twitter, TikTok, and LinkedIn accounts - Excellent written and verbal communication skills - Experience with scheduling tools (Buffer, Hootsuite, Later) and basic design (Canva, Figma) - Strong organisational skills and attention to detail - Experience in a front office, reception, or customer-facing role is a plus - Familiarity with the Kenyan tech and startup ecosystem is an advantage - Proficiency in Google Workspace and basic analytics tools

Benefits

- Flexible hybrid work arrangement - Annual learning & development budget - Team retreats and social events - Opportunity to shape the brand of a fast-growing platform